• Westchester Merchandise Cashier

    Job Locations US-NY-White Plains
    Requisition ID
    18-10324
    Division
    Teams - Knicks
    Functional Area
    Customer Service/Support
  • Overview

    The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences.  The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston.  Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams -- the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming.  In addition, the Company features popular original entertainment productions -- the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival.   Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal.  More information is available at www.themadisonsquaregardencompany.com

    Role Summary

    This position is based at the Westchester County Center (NY). The Merchandise Stand Cashier is responsible for selling products to fans in a friendly & courteous manner. This position is also responsible for setting up the kiosk, stocking the merchandise, maintaining cleanliness of their assigned location, processing cash and charge transactions and assisting supervisors with timely set-up and breakdown of all work areas. Required to operate a cash register and may be required to prepare food. Ensures each guest receives outstanding guest service by adhering to the company’s Circle of Service standards. Accurately and efficiently completes all transactions in register. Communicates guests requests to appropriate supervisor.

    Specific Functions/Activities Summary

     

    • Responsible for selling products to fans
    • Set up kiosk, stocking merchandise and maintaining cleanliness in assigned location
    • Process cash and charge transactions
    • Assist with breakdown of kiosk after a game
    • Administer exceptional guest service by answering all guest questions and/or directing them to the appropriate supervisor

    Qualifications

    • Excellent communication and customer service skills
    • Prior cashier or retail experience required
    • Ability to lift boxes and heavy items as needed
    • Must be available to work nights, evenings, weekends and holidays are required

    Education

    N/A

    EEO Statement

    At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.

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