• Flight Dispatcher

    Job Locations US-NY-Farmingdale
    Requisition ID
    Corporate - Finance
    Functional Area
  • Overview

    The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences.  The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston.  Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams -- the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming.  In addition, the Company features popular original entertainment productions -- the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival.  Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal.  More information is available at www.themadisonsquaregardencompany.com

    Role Summary

    The Flight Dispatcher position coordinates customer travel requirements for the company executives and other personnel. As the intricate and most visible representative of MSG Aviation travel planning process, Flight Dispatchers must consistently act with tact and decorum while ensuring an efficient and safe operation. The Flight Dispatcher is the main conduit through which almost all travel plans, details, questions, and problems flow.

    Specific Functions/Activities Summary

    • Works within MSG Aviation to maintain a culture of safety with efficient procedures that support customer
    • Takes company travel requests and formulates a basic travel plan.
    • Identifies operating efficiency enhancements such as optimized routings, combination of trips, and reduction in deadhead legs.
    • Knowledgeable of aircraft performance and operating limitations.
    • Identifies potential travel problems and makes recommendations for resolution.
    • Demonstrates excellent verbal and written communication skills.
    • Interfaces with Executive Administrators during all phases of h. Coordinates any special travel requests and needs of customer.
    • Communicates with flight crews during the planning process and during trip execution.
    • Maintains the highest levels of personal integrity, honesty, and professionalism.
    • Is committed to continuous personal growth and professional development.
    • Participates in special projects and performs other duties as assigned.


    ·         Minimum 3 years of experience in a flight department or travel related business.
    ·         Demonstrated ability to organize, plan, and perform assigned duties with minimal supervision.
    ·         Ability to initiate projects, work independently, multiple task, and meet deadlines.
    ·         Requires flexibility to work evenings, weekends, holidays, overtime, and changes in shift depending on the needs of the operation.
    ·         Knowledge of aviation weather, aircraft performance, and FAA
    ·         regulatory requirements and terminology is required.
    ·         Proven ability to maintain confidentiality.
    ·         Aviation Dispatcher’s license is desired.
    ·         Associate Degree or the equivalent experience

    ·         Excellent communication and writing skills

    ·         Familiarity with Word, PowerPoint and Excel, Flight scheduling software i.e. FOS or similar

    ·         Behavior consistent with MSG values


    Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.

    Educational requirements may differ from job to job based on the role.

    EEO Statement

    At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.


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