• Radio City Music Hall - Seasonal Tour Guide

    Job Locations US-NY-New York
    Requisition ID
    19-10497
    Division
    Venues
    Functional Area
    Customer Service/Support
  • Overview

    The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences.  The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston.  Other MSG properties include legendary sports franchises: the New York Knicks (NBA) and the New York Rangers (NHL); two development league teams –  the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and esports teams through Counter Logic Gaming, a leading North American esports organization, and Knicks Gaming, MSG’s NBA 2K League franchise.  In addition, the Company features the popular original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces New England’s preeminent Boston Calling Music Festival.  Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, Beauty & Essex and Vandal.  More information is available at www.themadisonsquaregardencompany.com

    Specific Functions/Activities Summary

    • A Tour Guide is often the first and possibly only contact visitors from around the world will have with our theater. 
    • The hour spent with a Tour Guide should create a positive impression of the building and operations of the “Showplace Of The Nation”. 
    • Tour Guides are responsible for conducting behind the scenes walking tours of Radio City Music Hall. 
    • Conducting tours for the public require you to speak in a clear, informative and entertaining matter for several hours a day. 
    • As you escort visitors along the predetermined route, you will be responsible for general order and safety of the visitors and for using good judgment in addressing all issues of safety and security. 
    • Tour Guides are also responsible for proactively approaching all guests to answer questions and provide general tour and theater information.

    Qualifications

     

    • Experience with public speaking, in a tour-related or entertainment industry desired. 
    • Strong public speaking and communication skills required.
    • Recommended background would include, but not limited to, experience in the theater, performing arts, communications or previous employment as a Tour Guide. 
    • Must possess excellent memorization and time management skills with the ability to articulate and inject energy and enthusiasm into presentation. 
    • High level of commitment and flexibility required to work weekends and holidays as needed. 
    • Bilingual candidates are encourage to apply

     

    Education

    Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.

    Educational requirements may differ from job to job based on the role.

    EEO Statement

    At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.

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