• Manager Special Events & Bookings-Forum

    Job Locations US-CA-Inglewood
    Requisition ID
    Functional Area
    Live Entertainment
  • Overview

    The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences.  The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; and The Chicago Theatre.  Other MSG properties include legendary sports franchises: the New York Knicks (NBA) and the New York Rangers (NHL); two development league teams –  the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and esports teams through Counter Logic Gaming, a leading North American esports organization, and Knicks Gaming, MSG’s NBA 2K League franchise.  In addition, the Company features the popular original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces New England’s preeminent Boston Calling Music Festival.  Also under the MSG umbrella is TAO Group Hospitality, a world-class hospitality group with globally-recognized entertainment, dining and nightlife brands including Tao, Marquee, Lavo, Avenue, Beauty & Essex and Cathédrale.  More information is available at www.themadisonsquaregardencompany.com

    Role Summary

    The Manager Special Events & Booking will book special events at the Forum and other designated events with both sales and management functions, as well as work with existing clients and seek new business opportunities. Special events may include, but are not limited to, award shows, trade shows, seminars, fundraisers, film premieres, television and film shoots, parking lot rentals, graduations and family attraction events. The Manager will work with the Director Bookings LA on bookings, ticketing and calendar management for certain shows. This role will work with all members of the Los Angeles team including Finance, Entertainment Marketing, Legal, Building Operations, VIP Services and Production staffs in the management of events (including budgets, deal letters, concert/event and recording contracts and insurance, ancillary needs, settlements, on-sale calendar maintenance and ticketing management). The Manager will also provide local coordination and assistance for designated Sports Properties events.

    Specific Functions/Activities Summary

    • Respond to, track, and assess the viability of Special Event inquiries and potential for opportunities, including through all cold calls. Maintain existing business and develop new business.
    • Conduct venue walkthroughs with prospective and existing clients as needed.
    • Oversee the implementation of all secured event needs to ensure client satisfaction and retention including: production and décor requirements, catering needs, staffing requirements front and back of house, ticket scaling and sales (where applicable).
    • Manage all aspects of financial and legal administration of special events including venue deposits, deposit letters, event budgets, deal memos, contract preparation/execution and insurance certificates.
    • Develop event budgets with Event Finance. Oversee and maintain budget accuracy from initial cost estimates through final settlement maximizing AOCF opportunity.
    • Negotiate financial and contractual terms and work closely with legal department in the preparation, administration, and execution of event contracts.
    • On-site management at venue day of event. Ensure proper team coverage on multi-day events.
    • Maintain and develop strong relationships with corporations, educational institutions, TV networks, charity/non-profit organizations, and area event planners to keep the Forum top of mind when future events are considered.
    • Support MSG community relations efforts in the local area and manage related special projects as assigned by the corporate office.
    • Manage the Special Events department’s marketing efforts by working with internal marketing team.
    • Manage Special Events for several other departments throughout the company including Sports Properties and the MSG Action Sports Division.


    • The ideal candidate will have at least 5 years special event and/or major market concert experience.
    • Experience with Ticketmaster or similar ticketing system is preferred.
    • Experience in event budgeting and venue operations.
    • Experience in event management.
    • Knowledge of venue booking procedures.
    • Excellent verbal/written communication and project management skills.
    • Flexibility – ability to multitask, interact with diverse entities.
    • Teamwork – ability to work across various departments.
    • Excellent organizational skills.
    • Excellent self-motivational skills.
    • Ability to work in a fast-paced environment.
    • Ability to oversee events and interact with diverse and disparate personalities.
    • Ability to establish working relationships with people at all levels.
    • Knowledge of Microsoft Outlook, Word, PowerPoint and Excel.
    • Able to work a flexible schedule including evenings, weekends and holidays.



    • Established presence within the special events network.
    • CAD (Computer Aided Design) drawing experience.
    • Overall management experience.
    • Concert booking experience/knowledge.
    • Community events management.


    Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.
    Educational requirements may differ from job to job based on the role.

    EEO Statement

    At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.


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