GM of Website, MSG.com

US-NY-New York
Requisition ID
17-7263
Division
Marketing
Functional Area
Management

Overview

The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences.  The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston.  Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams -- the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming.  In addition, the Company features popular original entertainment productions -- the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival.   Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal.  More information is available at www.themadisonsquaregardencompany.com

EEO Statement

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.

Responsibilities

As a product owner at MSG, you will be responsible for ensuring the product vision, strategy and roadmap are brought to life for MSG’s newest digital ecosystem. You will work closely with internal stakeholders across multiple departments to ensure deep understanding and drive priorities for all product requirements, user needs, and business objectives. You will work across internal teams and outside agency partners to define and implement innovative product solutions that meet these needs and objectives. Once the digital ecosystem is live, you will be responsible for managing the day-to-day content and sponsorship needs and working with MSG Sports and Entertainment businesses to ensure needs are being met. The ideal candidate must have a proven ability to problem solve in a highly collaborative culture, experience in digital product management, experience managing cross-functional teams, and experience working with outside creative and technology partners.

 

  • Help define the core product vision, goals, functionality and requirements
  • Create clear product, project plans and roadmaps, incorporating input from internal stakeholders, keeping business priorities and user needs at the forefront
  • Serve as the day-to-day voice of MSG when working with external partners, consolidating input and feedback from stakeholders and making decisions to keep development moving forward
  • Inspect product work at the end of each development cycle and accept or reject work on behalf of business based on the originally agreed upon acceptance criteria
  • Manage day-to-day digital content and ensure content and products meet business needs
  • Work with data and analytics to understand current performance and recommend enhancements/reprioritizations
  • Develop materials and presentations highlighting digital updates to share with MSG executive team

Qualifications

  • 7-8 years of product management experience
  • Excellent interpersonal and communication skills, both written and in person.
  • Experience communicating with cross functional teams and leadership team members.
  • Strong consumer driven web site l background and understanding with an excellent grasp of the digital challenges and core technologies that drive a media/commerce business
  • Extensive knowledge of product and software development techniques and agile methodologies
  • Deep experience in developing a web/mobile product and steering software developers and UX/UI designers
  • Excellent analytical skills and highly proficient in A/B testing with strong user/consumer empathy and awareness driven by qualitative research results
  • Experience with a digital media/ad sales business

Education

Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.

Educational requirements may differ from job to job based on the role.

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