The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences. The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston. Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams -- the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming. In addition, the Company features popular original entertainment productions -- the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival. Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal. More information is available at www.themadisonsquaregardencompany.com
The Director Enterprise Service Desk is responsible for providing exceptional vision and leadership to a team of Technology professionals who are responsible for providing end user technology support services. This position will lead a team to providing exceptional customer service to all internal MSG employees within the Corporate offices and our World Class Venues.
The Director is also responsible for end-user computing engineering, account provisioning and management, on-boarding/off-boarding of employees, end-user computing procurement / equipment management and IT SOX/compliance. This position requires strong problem solving skills and must ensure both operational stability and end user satisfaction. The Director interacts with all areas of leadership in Technology to further refine, optimize, and transform technology services. The Director must strive to create a positive work environment and actively work to create strong business and staff relations