Cashier - Radio City Music Hall

US-NY-New York
Requisition ID
17-7828
Division
Venues
Functional Area
Customer Service/Support

Overview

The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences.  The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston.  Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams -- the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming.  In addition, the Company features popular original entertainment productions -- the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival.   Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal.  More information is available at www.themadisonsquaregardencompany.com

EEO Statement

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.

Responsibilities

  • Process cash and charge transactions for merchandise and food/beverage selling areas.
  • Walking and selling various food, beverage & merchandise items throughout the theatre and front-of-house.
  • Prepare display merchandise & sell products to patrons in a friendly and courteous manner. 
  • Assist merchandise, concession and bar asst. supervisors in the set-up of the assigned selling area. 
  • Verify cash bank, complete and sign a cashier’s worksheet in the money room. 
  • Notify the asst. supervisors of product that requires replenishment during the course of an event. 
  • Assist patrons in their selection of merchandise by answering any questions they may have.
  • Have a working knowledge of the theatre policies and important locations, i.e. restrooms, telephones, medical, security, etc. 
  • Answer and direct patrons in a courteous and professional manner.
  • Assist asst. supervisor in the closing down of merchandise, concession and bar areas at the conclusion of an event. 
  • Verify actual cash total with signature. 
  • Participates in special projects and performs other duties as assigned.
  • Maintains Health Dept. standards and executes the procedures in place.

Qualifications

  • Strong communication skills with a focus on customer service.
  • Must be able to handle transactions without a register.
  • Must be comfortable with heights.
  • Heavy lifting due to stocking of work areas.
  • Must be able to complete daily and nightly inventory.
  • Must be able to handle inclement weather, due to Hall doors being open.
  • Flexibility in scheduling with the ability to work at least 4 days/nights a week including weekends and holidays. 
  • Must have strong communication skills with the ability to multi-task and partner with asst. supervisors to handle customer service issues.
  • Must be flexible to rotate positions within a shift. 
  • This position is part time and event driven.

 

Education

NA

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