Assistant Food & Beverage/Floor Lead Radio City Music Hall

US-NY-New York
Requisition ID
17-7952
Division
Venues
Functional Area
Customer Service/Support

Overview

The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment with a portfolio of legendary sports teams, exclusive entertainment productions and celebrated venues.  MSG Sports owns and operates some of the most widely recognized sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA), along with two development league teams – the Westchester Knicks (NBADL) and the Hartford Wolf Pack (AHL).  MSG Sports also presents a broad array of world-class sporting events, including: professional boxing, college basketball, tennis, bull riding and e-gaming events.  MSG Entertainment features exclusive, original productions that include the Radio City Christmas Spectacular and the Rockettes New York Spectacular, both starring the Rockettes, and presents or hosts a wide variety of live entertainment offerings, including concerts, family shows and special events, in the Company’s diverse collection of iconic venues. These venues are: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, California; The Chicago Theatre; and the Wang Theatre in Boston, MA. More information is available at www.themadisonsquaregardencompany.com.

EEO Statement

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.

Responsibilities

The Assistant Supervisor will assist Radio City Food & Beverage Supervisors with operations in order to ensure a positive guest experience.

  • Serve as a liaison between supervisors and employees, assist with directing employees, supply support, and provide discipline.
  • Oversee customer service standards while addressing employee and guest concerns.
  • Conduct physical inventory of selling areas, set up/break down designated work areas and maintain product levels.
  • Oversee the integrity of sales transactions.
  • Maintain Health Dept. standards and execute such procedures. Participates in special projects and performs other duties as assigned

Qualifications

  • Candidate must have worked 1 season in a supervisory capacity or at least 2 seasons as a cashier in a major theatre or entertainment/retail facility.
  • NYC Dept of Health Food Protection Certificate is required.  
  • Proven work history of above average work performance, with demonstrated leadership abilities. 
  • Must be comfortable with heights and heavy lifting due to stocking of work areas. 
  • Strong cash handling skills and proven guest service skills are required.  
  • Flexibility in scheduling with the ability to work at least 4 days/nights a week including weekends and holidays. 
  • The ability to handle multiple tasks, lead employees and display excellent internal and external customer service is essential.
  • This position is part time and event driven.

 

 

 

Must be available to work nights, weekends and holiday

 

ALL APPLICANTS MUST SUBMIT A FULLY COMPLETED APPLICATION AND COMPLETE THE ON-LINE ASSESSMENT IN ORDER TO BE CONSIDER FOR THIS POSITION.

 

 

Education

n/a

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