Stand Leader - Arena Fast Food Concessions -Madison Square Garden

US-NY-New York
Requisition ID
17-7963
Division
Venues
Functional Area
Customer Service/Support

Overview

The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment with a portfolio of legendary sports teams, exclusive entertainment productions and celebrated venues.  MSG Sports owns and operates some of the most widely recognized sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA), along with two development league teams -- the Westchester Knicks (NBADL) and the Hartford Wolf Pack (AHL).  MSG Sports also presents a broad array of world-class sporting events, including: professional boxing, college basketball, tennis, bull riding and e-gaming events.  MSG Entertainment features exclusive, original productions that include the Radio City Christmas Spectacular and New York Spectacular Starring The Radio City Rockettes.  MSG Entertainment also presents or hosts a wide variety of live entertainment offerings, including concerts, family shows and special events, in the Company’s diverse collection of iconic venues. These venues are: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, California; The Chicago Theatre; and the Wang Theatre in Boston, MA.  More information is available at www.themadisonsquaregardencompany.com.

EEO Statement

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.

Responsibilities

  • Inspects locations and submits reports regarding cleanliness conditions, food quality, inventory and incidents.
  • Opens and closes concession stands and supervises employees throughout the length of the event.
  • Manages the overall operation of the designated stand including cash handling in accordance with company policies/procedures.
  • Conducts monthly audits, daily inventory and trains and motivates staff.
  • Assures that each guest’s order is prepared and delivered on time and in acceptable quality and quantity.
  • Provides necessary staff development and training in NYC Board of Health and company standards to ensure a high-quality product is maintained.
  • Responds to oral feedback from guests on food quality and service.
  • Ensures that preparation areas are maintained in a clean and sanitary manner and in accordance with NYC Board of Health standards.
  • Participates in meetings as deemed necessary. Ensures all safety rules and regulations are followed.
  • This position is part-time and scheduled on an event driven basis.

Qualifications

  • Should have at least 2-3 years of supervisory or lead experience in food service
  • Must have New York City Food Protection Certificate along with previous experience in training, cash handling, food and beverage sanitation requirements, equipment operation and liquor laws.
  • Food operations/service preferred in accordance with NYC Board of Health regulations.
  • Experience resolving inventory discrepancies
  • Must have exceptional interpersonal skills and be people oriented.
  • Commitment to providing a high-quality service experience for guests
  • Must be able to multi-task and prioritize in a deadline-oriented environment
  • Possess exceptional attention to detail and strong follow-up skills necessary
  • Ability to present an uplifting personality while maintaining a high degree of confidentiality and business ethics
  • Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency
  • Skilled at working collaboratively and in a team environment
  • Strong interpersonal skills
  • Must be available to work a flexible schedule mostly nights and weekends, holidays required

Education

N/A

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