Systems Engineer

US-NY-New York
Requisition ID
17-8149
Division
Ventures
Functional Area
Information Technology

Overview

The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences.  The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston.  Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams -- the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming.  In addition, the Company features popular original entertainment productions -- the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival.   Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal.  More information is available at www.themadisonsquaregardencompany.com

EEO Statement

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.

Responsibilities

Responsible All Ventures Office, Studio and Lab IT needs both in a reactive and proactive manner. This person is the first line of enterprise level tech support at Ventures and the primary liaison with MSG Corp. IT function and works as an extension of that team, on site.

 

Moving beyond traditional workstation and services support, this position will be the primary engineer responsible for computer system and peripheral management and preparation as dictated by Ventures teams on internal Lab work, experiments and developments in house or on location.

 MAIN DUTIES/FUNCTIONS:

  • Desktop level support for PC and Mac workstations
  • Setup of new hire and upgraded workstations in accordance with MSG corp / Ventures Standards
  • Support Enterprise services including portals, email clients, calendaring, and mobile services
  • Work with LAB Manager to procure and inventory items
  • Work with LAB Manager to manage warranted and service contracts as applicable
  • Configuration of temporary rolling racks of gear to spec to support principals technical activities in lab or on site
  • Constant education / re-education into technologies that are an extension of standard IT practice

 

Qualifications

  • Communication skills and ability to establish relationships with other areas of the company and outside vendors.
  • Ability and flexibility to adapt to frequent changes in direction and project priorities.
  • Candidate must be resolute and extremely resourceful.
  • Ability to set ambitious, yet achievable goals - effectively prioritizing them, clearly communicating them, with a deep sense of accountability for their attainment.
  • Ability to project manage, meets deadlines, and perform under high stress while maintaining high productivity.
  • Excellent understanding of PC and Mac Workstations
  • Working knowledge of Synology SAN / NAS systems and standalone RAID systems
  • Configuration and topology of Thunderbolt driven peripherals
  • Experience in LAN and WLAN fundamentals and first line support
  • Natural and ongoing curiosity about emerging technologies
  • Naturally organized with an extreme attention to detail of system and infrastructure presentation

 

Preferred:

  • General Savvy with consumer AV systems
  • Knowledge of 4K video standards
  • Proficient in Remote Admin suites
  • Proficiency in Microsoft Office suite or iWork suite including Keynote
  • Experience with Video compression, DVD and Blu-Ray ripping and transcoding
  • Working knowledge of video and still camera systems
  • Knowledge of Broadcast Video Standards - i.e color gamut, frame rates, etc
  • Knowledge of topology of a broadcast machine room environment
  • Knowledge of IP based video systems

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:  

  • Predominately office based work
  • Requires long periods of sitting
  • Use of step ladder / ladder in office
  • Must be able to carry 25+ pounds

Education

Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.

Educational requirements may differ from job to job based on the role.

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