The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences. The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston. Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams -- the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming. In addition, the Company features popular original entertainment productions -- the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival. Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal. More information is available at www.themadisonsquaregardencompany.com
SUMMARY: The Building Operations Supervisor is responsible for supervising the daily activities of Madison Square Garden’s venues: the Arena, the Theater, and the Expo Center as determined by the Director of Building Operations. The position’s focus is on building maintenance, budget management, and event set-ups. This position involves the supervision of Union labor within all Building Operations Trades.
Building Operations Coordinator Madison Square Garden
The Building Operations Supervisor will perform routine building inspections. This position will be the lead operator for our CAFM system, assuring high efficiency in work order completion. This involves entering, updating, and closing service tickets for multiple departments, assigning tickets to individual union trades, and following through until completion. This position is responsible for all facets of project management (planning, budget, execution) for in-house maintenance, outside contractors, and large capital projects. Along with providing full support to all management in Building Operations, duties will also include being the liaison for internal MSG departments in regards to repair and maintenance within the Arena and Theater.
The Operations Supervisor will assist in managing Department R&M budgets. This position will work with the Director of Building Operations to forecast and manage annual budgets.
This position will oversee daily event needs, assist with event load-ins, and work events as needed during the week, and on weekends.
The scope of this position encompasses a 24-hour, 7-day a week operation with the transition of numerous daily events, multiple unions, work rules and jurisdictions.
The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment with a portfolio of legacy sports teams, exclusive entertainment productions and celebrated venues.
MAIN DUTIES/FUNCTIONS: In order of importance, list the main duties and functions of this position with the anticipated approximate percentage of time devoted to each such function or duty.
REQUIREMENTS/QUALIFICATIONS: Briefly describe the educational background, licenses, certifications, job-related experience, knowledge, skills or abilities necessary to perform the job and preferred relevant experience. Note, this information will be used to create the job posting.
Ideal candidate will have 2-4 years of project management experience, facility management experience, arena back of house environment experience, along with people management experience, and excellent verbal and written communication skills. Must have excellent interpersonal skills along with the ability to work professionally as a team player in a fast paced deadline orientated environment. Prior Arena/Theatre or similar experience and experience in CBA work rules and scheduling procedures preferred. Must be able to manage union staff, outside contractors, and multi task in an extremely critical environment. Must be available to work weekends and holidays.