Coordinator Shared Services (Arena) - Madison Square Garden

US-NY-New York
Requisition ID
Functional Area


The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment with a portfolio of legendary sports teams, exclusive entertainment productions and celebrated venues.  MSG Sports owns and operates some of the most widely recognized sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA), along with two development league teams -- the Westchester Knicks (NBADL) and the Hartford Wolf Pack (AHL).  MSG Sports also presents a broad array of world-class sporting events, including: professional boxing, college basketball, tennis, bull riding and e-gaming events.  MSG Entertainment features exclusive, original productions that include the Radio City Christmas Spectacular and New York Spectacular Starring The Radio City Rockettes.  MSG Entertainment also presents or hosts a wide variety of live entertainment offerings, including concerts, family shows and special events, in the Company’s diverse collection of iconic venues. These venues are: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, California; The Chicago Theatre; and the Wang Theatre in Boston, MA.  More information is available at

EEO Statement

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.




The Coordinator Shared Services will support the Vice President Suite Services & the Director Employee Services Center.



  • Office management duties including but not limited to, invoicing, managing calendar for VP, expense tracking, completing expense reports, ordering supplies, coordinating travel, and distributing correspondence
  • Managing operational and administrative functions to ensure specific projects are delivered efficiently
  • Assist with planning and executing in-house meetings and events
  • Maintain a variety of files and records of information (i.e. attendance, event files, employee files, etc.).
  • Conduct market research and gather pertinent industry information, including industry trends, competitive analysis
  • Maximize both employee and customer satisfaction.
  • Perform related duties as assigned by management.
  • Deliver monthly touchpoints to Suite Attendants and Suite Supervisors via email, phone or written communications to ensure a quality year-round experience.
  • Assist in the creation and coordination of special events to aid in guest satisfaction.
  • Preparation of suite attendant and suite runner gratuity reports for approval


Ideal candidate will be detailed oriented and will have 2-4 years of administration and/or coordinator experience in facility, event management, or a food and beverage outlet.  Candidate will have organizational skills coupled with excellent verbal and written communication skills. Must have excellent interpersonal skills along with the ability to work professionally as a team player in a fast-paced deadline orientated environment. Must be willing to work with union staff, and multi task in an extremely critical environment.


Required Qualifications:

  • Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Educational requirements may differ from job to job based on the role.
  • Minimum 2-4 years of administration and/or coordinator experience in a Food & Beverage operation is ideal.
  • Proven organizational skills in a fast-paced office environment
  • Ability to demonstrate success in managing multiple tasks while under tight deadlines and financial constraints.
  • Must possess excellent verbal and written communication, organizational, and time management skills.
  • Must be highly responsive to emergencies in a fast-paced, time-sensitive environment.
  • Possess exceptional attention to detail and strong follow-up skills necessary
  • Must have the ability to work independently when necessary, and use sound business judgment




Office position mainly sitting, standing, walking, typing, etc.




Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.


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