• Stand Level Supervisor - BOH - Madison Square Garden

    Job Locations US-NY-New York
    Requisition ID
    18-8627
    Division
    Venues
    Functional Area
    Other
  • Overview

    The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences.  The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston.  Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams -- the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming.  In addition, the Company features popular original entertainment productions -- the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival.   Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal.  More information is available at www.themadisonsquaregardencompany.com

    Specific Functions/Activities Summary

    • The Kitchen Stand Supervisor will manage and train employees in food safety, food production, guest relations, equipment use and maintenance.
    • Direct preparation of foods per recipes, keep daily inventory and waste management records of food product and ensure quality control for food product served to guests. 
    • Inspectslocations and submits reports regarding cleanliness conditions, food quality, inventory and incidents.  Supervises, trains and motivates staff.
    • Will resolve conflicts and/or customer complaints, complete staff evaluations and address performance issues in a timely manner.
    • Opens and closes concession stands and supervises employees throughout the length of the event. 
    • Responds to oral feedback from guests on food quality and service.
    • Ensures that preparation areas are maintained in a clean and sanitary manner and in accordance with NYC Department of Health standards.
    • Participates in meetings as deemed necessary.
    • Ensures all safety rules and regulations are followed.
    • This position is part-time and scheduled on an event driven basis.

    Qualifications

    • The ideal candidate will have previous supervisory or kitchen management experience in high volume restaurant or quick service restaurant. 
    • Must have New York City Food Protection Certificate along with previous experience in training, food and beverage sanitation requirements and equipment operation.
    • Demonstrated experience resolving inventory discrepancies, conflict resolution and issuing employee disciplines is required. 
    • Must have exceptional interpersonal skills and be people oriented.
    • Food operations/service preferred in accordance with NYC Board of Health regulations.
    • Must be available to work mostly nights, weekends and some holidays. 
    • Must be able to lift up to 50 lbs and stand for long periods of time.

     

    This position works nights, weekends and holidays.

     

     ALL APPLICANTS MUST SUBMIT A FULLY COMPLETED APPLICATION AND COMPLETE THE ON-LINE ASSESSMENT IN ORDER TO BE CONSIDER FOR THIS POSITION.(this is not an open house you must be invited to attend).

     

     

     

     

    Education

    NA

    EEO Statement

    At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.

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