Elevator Operator - Event Operations-Madison Square Garden

Job Locations US-NY-New York
Requisition ID
Functional Area


The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences.  The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston.  Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams -- the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming.  In addition, the Company features popular original entertainment productions -- the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival.   Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal.  More information is available at www.themadisonsquaregardencompany.com

EEO Statement

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.


The primary responsibility of the Elevator Operator is to:

  • Greet and welcome guests to Madison Square Garden while maintaining the integrity of all levels serviced by the assigned elevator
  • Assists high profile guests and patrons with special needs when entering and exiting the elevator
  • Informatively answers guests’ questions concerning Madison Square Garden amenities and operation
  • Monitors radio communication for and rapidly responds to any emergencies
  • Ensures only staff or guests with proper credentials gain access to restricted levels 




The ideal candidate must be:

  • Articulate with excellent hospitality, interpersonal and communication skills
  • Ability to work professionally as a team player in a fast paced, service environment
  • Will have the ability to solve problems, have conflict resolution skills, and handle customer situations in a highly sensitive, heightened and urgent environment
  • Prior Arena/Theatre and elevator operating experience preferred
  • Must be available to work evenings, weekends and holidays
  • Must be able to stand for extended periods of time
  • This position is part time and is scheduled based on events.


This position works nights, weekends and holidays.








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