• Server Assistant Delta Club - Madison Square Garden

    Job Locations US-NY-New York
    Requisition ID
    Functional Area
    Customer Service/Support
  • Overview

    The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences.  The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston.  Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams -- the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming.  In addition, the Company features popular original entertainment productions -- the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival.   Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal.  More information is available at www.themadisonsquaregardencompany.com

    Specific Functions/Activities Summary

    The Server Assistant is responsible for:

    • Providing excellent customer service to the guests in our Clubs and for serving food and beverages to guests in a timely, courteous and accurate manner
    • Has responsibilities for opening, during service and closing times
    • Assists in many different stations, including but not limited to, concession stands, backstage bars, yogurt stations, snack bars, main floor, food stations, coffee stations and the coke machine
    • Refills dispensers, wipes down counters and tables, obtains ice for machines, assists with concession set ups, replenishes food, condiments, and paper goods as needed


    The ideal candidate will:

    • Possess the ability to work well under pressure and have a professional appearance and demeanor  
    • Must have excellent communication skills, a commitment to high-quality customer service and the ability to handle a high pressure environment  
    • Must be comfortable with cleaning tables and chairs, as well as throwing out garbage, assisting guests and anticipating their needs
    • Must have a strong attention to detail  
    • Knowledge of NYC Board of Health Food Handling rules a plus  
    • TEAM certification a plus  
    • Must be of legal age according to NYS regulations to serve alcohol
    • This position works nights, weekends and holidays







    EEO Statement

    At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.


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