• Sales Representative

    Job Locations US-NY-New York
    Requisition ID
    18-9206
    Division
    Tickets/Clubs/Corp Hospitality
    Functional Area
    Sales
  • Overview

    The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences.  The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston.  Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams -- the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming.  In addition, the Company features popular original entertainment productions -- the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival.   Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal.  More information is available at www.themadisonsquaregardencompany.com

    EEO Statement

    At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.

    Responsibilities

    • Make minimum 100 outbound sales calls from provided lists to sell ticket packages (full, partial, groups, and premium products)
    • Develop new sales leads through independent research and actively prospect daily.
    • Meet or exceed weekly and monthly sales goals.
    • Schedule appointments, show seats, and present VIP tours.
    • Provide superior customer service to clients, existing ticket holders and prospects.
    • Upgrade and up sell customers into different categories and ticket packages.
    • Support the Retention, Group, and Account Executive sales efforts of the department as needed.
    • Handle inbound sales calls and generate into sales.
    • Track all correspondence with customers via Archtics and Outlook applications.
    • Ability to work nights, weekends and holidays.

    Qualifications

    • Bachelors Degree in Management, Business Administration or equivalent
    • Proficiency in Microsoft Office
    • Attitude and aptitude for learning sales techniques

    Education

    Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.

    Educational requirements may differ from job to job based on the role.

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