The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences. The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston. Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams -- the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming. In addition, the Company features popular original entertainment productions -- the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival. Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal. More information is available at www.themadisonsquaregardencompany.com
Responsible for providing professional, proactive, customer-focused and responsive support for IT systems and hardware located at all company properties and any new properties. This role is responsible for recommending solutions based on resolution/s to support issues, improving resiliency in all solutions, and supporting the team in delivering business critical projects. The role requires a strong individual with a diverse range of skills. This support ranges from doing the initial assessment for the Enterprise Technology Services teams to initial software support and basic application troubleshooting. The Associate Network Engineer will also monitor systems and any technology components for functionality responding to customer needs and service requests. The position requires a person to have a “hands-on” attitude, a customer service focus, and to be able to work with limited supervision.