• Club Seat Order Taker - Madison Square Garden

    Job Locations US-NY-New York
    Requisition ID
    Functional Area
  • Overview

    The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences.  The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston.  Other MSG properties include legendary sports franchises: the New York Knicks (NBA) and the New York Rangers (NHL); two development league teams –  the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and esports teams through Counter Logic Gaming, a leading North American esports organization, and Knicks Gaming, MSG’s NBA 2K League franchise.  In addition, the Company features the popular original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces New England’s preeminent Boston Calling Music Festival.  Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, Beauty & Essex and Vandal.  More information is available at www.themadisonsquaregardencompany.com

    Specific Functions/Activities Summary

    The Club Seat Order Taker is responsible for providing excellent customer service to guests and for serving food and beverages to guests in a timely, courteous and accurate manner to Club seat ticket holders.  

    • Ability to sell alcohol and food items.  
    • Able to use a hand held device to ring orders on a check.  
    • Checks identification of guests to ensure they are of legal age to consume alcoholic beverages.  
    • Able to walk up and down stairs several times during the entire shift 
    • Prior wait staff experience required
    • This position will typically work Knicks and Rangers and games


    The ideal candidate will possess the ability to work well in a fast pace environment and have a professional appearance and demeanor. 

    • This person must have good communication skills,
    • A commitment to high-quality customer service and be able to handle the high-pressure environment. 
    • Prior wait staff or in seat service experience required.
    • Knowledge of NYC Board of Health Food Handling rules a plus. 
    • TEAM certification a must (training provided)
    • Must be of legal age according to NYS regulations to serve alcohol
    • Must be able to work well in a Team environment with limited supervision




    This position works nights, weekends and holidays.









    EEO Statement

    At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.


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