• Catering Attendant - Madison Square Garden Suites

    Job Locations US-NY-New York
    Requisition ID
    18-9302
    Division
    Venues
    Functional Area
    Customer Service/Support
  • Overview

    The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences.  The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston.  Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams -- the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming.  In addition, the Company features popular original entertainment productions -- the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival.   Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal.  More information is available at www.themadisonsquaregardencompany.com

    EEO Statement

    At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.

    Responsibilities

    The Catering Attendant is responsible for the delivery, set-up, serving and clean-up of food and beverages for Suites and Catering functions. 

    • This position is also responsible for following the event summary for the assigned Suites. 
    • Ensures beverage order was delivered correctly. 
    • Ensures disposables, such as plates, utensils, napkins, serving silverware and cups are at par. 
    • Follows specifications for food displays and labels with correct item name tags and event-day menu. 
    • Receives hot food order and places in correct locations, while observing quality of food and notifying manager of any missing items. 
    • Greets guest upon arrival and provides exceptional service throughout the event. 
    • Constantly walks through suites by making presence known and stationing outside suites. 
    • Thanks guests and wishes them pleasant departure and happy return.  Checks out with manager on duty. 
    • This position is also responsible for keeping inventory, stocking the bar, pantry and refrigerator and working closely with the Executive Chef, kitchen staff, and the front of house management. 

    Qualifications

    The ideal candidate must have catering experience in a high end restaurant, hotel, suite or catering environment. 

    • TEAM Certification a plus. 
    • Ability to execute multiple tasks in a fast paced, service environment and have a passion for helping guests. 
    • Must have the ability to follow rules and regulations, checklists and proper procedures. 
    • This person must also have a high level of commitment and energy with a friendly and dynamic personality. 
    • Must be articulate with excellent hospitality and interpersonal skills and have the ability to work professionally and as a team player.
    • This position will work nights, weekends and holidays.

     

    ALL APPLICANTS MUST SUBMIT A FULLY COMPLETED APPLICATION AND COMPLETE THE ON-LINE ASSESSMENT IN ORDER TO BE CONSIDER FOR THIS POSITION.

     

    Education

    N/A

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