The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment with a portfolio of legendary sports teams, exclusive entertainment productions and celebrated venues. MSG Sports owns and operates some of the most widely recognized sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA), along with two development league teams – the Westchester Knicks (NBADL) and the Hartford Wolf Pack (AHL). MSG Sports also presents a broad array of world-class sporting events, including: professional boxing, college basketball, tennis, bull riding and e-gaming events. MSG Entertainment features exclusive, original productions that include the Radio City Christmas Spectacular and the Rockettes New York Spectacular, both starring the Rockettes, and presents or hosts a wide variety of live entertainment offerings, including concerts, family shows and special events, in the Company’s diverse collection of iconic venues. These venues are: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, California; The Chicago Theatre; and the Wang Theatre in Boston, MA. More information is available at www.themadisonsquaregardencompany.com.
The Part Time Building Operations Supervisor will manage the custodial team and monitor back of house operations during events. Assist in managing event budgets and event labor cost. Plan and organize responsibilities for event days for custodial team. Coordinate event related operations including event set up, installation of event materials, day of event execution and the overnight transition of events. Partner with internal departments including Production and House Operations to coordinate repairs and maintenance on systems. Maintain a first class operation to deliver superior service to internal and external clients. Evaluate and constantly improve the quality of the Beacon’s cleanliness and overall appearance insuring the highest client satisfaction and guest experience are achieved. Highly responsive to emergencies in a fast paced, time sensitive environment. Interview candidates for open custodial positions and make recommendations for hire. Review and approve employee schedules, including requested time off and ensure sufficient staffing levels. Coach team and issue disciplinary actions as needed. Conduct periodic meetings with team to provide training on proper techniques, services, and monthly progress reports. Prepare, conduct, and provide input on performance evaluations. Attend appropriate trainings as required. Participates in special projects and performs other duties as assigned.
The ideal candidate will have at least four years of supervisory experience in a landmark building preferred. Progressive experience in facilities management with direct responsibility for supervising back of house operations ideally with building maintenance, mechanical systems maintenance and facilities operations. Will be detail-oriented and able to work on multiple projects effectively in a fast-paced, event driven environment. Must have excellent written and verbal communication skills with the ability to develop good working relationships with all levels of management. Proven conflict resolution experience a must. Commitment to provide a high quality service experience for both internal and external clients. Strong experience in supervising cleaning teams and proven leadership skills essential. In depth knowledge of building mechanical systems and facility management. Will be computer proficient with advanced knowledge of Microsoft Word, Excel, PowerPoint and Outlook. Must be available to work day, evening, weekends, and holidays as required.