• Food and Merchandise Supervisor - Beacon

    Job Locations US-NY-New York
    Requisition ID
    18-9932
    Division
    Venues
    Functional Area
    Customer Service/Support
  • Overview

    The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment with a portfolio of legendary sports teams, exclusive entertainment productions and celebrated venues.  MSG Sports owns and operates some of the most widely recognized sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA), along with two development league teams -- the Westchester Knicks (NBADL) and the Hartford Wolf Pack (AHL).  MSG Sports also presents a broad array of world-class sporting events, including: professional boxing, college basketball, tennis, bull riding and e-gaming events.  MSG Entertainment features exclusive, original productions that include the Radio City Christmas Spectacular and New York Spectacular Starring The Radio City Rockettes.  MSG Entertainment also presents or hosts a wide variety of live entertainment offerings, including concerts, family shows and special events, in the Company’s diverse collection of iconic venues. These venues are: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, California; The Chicago Theatre; and the Wang Theatre in Boston, MA.  More information is available at www.themadisonsquaregardencompany.com.

    Specific Functions/Activities Summary

    Assist the Beacon Food & Merchandise Managers with food and merchandise operations to ensure a positive guest experience. Will coach and counsel employees, making sure they adhere to operational guidelines and company policies. Will supervise food & merchandise front of the house staff, communicating pertinent event information, set up/break down of selling areas and monitoring physical inventory. Will supervise sales transactions, monitor cashing out of registers, reconcile cash receivables and compile revenue reports for management and finance department. Participates in special projects and performs other duties as assigned.

    Qualifications

    Candidate must have proven experience in a supervisory capacity in a food or retail environment. Must have proven history of above average work performance, with proven leadership abilities. Strong cash handling skills, working knowledge of Microsoft Excel and Word and proven guest service skills are required. Candidate must be flexible in their scheduling, able to work at least 3 days/nights a week including weekends and holidays. The ability to handle multiple tasks, lead large groups of employees and display excellent internal and external customer service ability.

    Education

    Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.

    Educational requirements may differ from job to job based on the role.

    EEO Statement

    At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.

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